Cybersecurity Operations Analyst

Location: Onsite/Hybrid - Houston, TX or Tampa, FL

Employment Type: Full-Time

Experience Level: L1 / L2 (Junior to Mid-Level), 5-7 years

About the Role:

We are looking for a dedicated and proactive L1/L2 Cybersecurity Operations Analyst to provide day-to-day security support, monitor and manage critical security technologies, and collaborate with cross-functional teams to protect our organization’s digital assets. In this role, you will serve as a frontline defender, handling routine security operations, incident triage, endpoint protection, and tool administration.

Core Responsibilities:

• Provide day-to-day cybersecurity support to the organization.
• Monitor, manage, and support security tools and technology from a security standpoint.
• Work closely with MSSP / SIEM for incident management and escalations.
• Support network and perimeter security (Firewalls, IDS/IPS, VPN, etc.).
• Support endpoint security and endpoint protection (EDR/AV).
• Support data loss prevention (DLP).
• Support cloud security (Google Workspace, Google Cloud, SaaS, AWS).
• Support O365 security.
• Assist in VAPT, remediation tracking, and corrective action.
• Assist in security incident handling and coordination.
• Support identity and access management (day-to-day operations).
• Monitor security changes, patches, and configuration compliance.
• Work with IT and business teams on security initiatives and projects.
• Maintain thorough documentation and reporting.

Must Have Skills & Technical Experience:

Candidates must possess hands-on knowledge and experience with the following platforms and tools:

• Delinea, Proofpoint, Threat Locker, Netskope, Sentinel One, CISCO Meraki, Fortinet
• Active Directory & GPO, Fortinet firewall, Okta, Google Cloud Identity, Microsoft Entra ID, Mobile Device Management

Qualifications & Requirements:

• Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field (or equivalent practical work experience).

Experience:

• 5-7 years of total experience in an Information Security support role including 4+ years of hands-on cybersecurity operations experience.
• Certifications (Preferred): CompTIA Security+, CEH, GSEC, CISSP or equivalent security certifications.
• Soft Skills: Strong analytical and troubleshooting skills combined with clear technical communication and a proactive problem-solving mindset. Excellent written and verbal communication skills, and the ability to work effectively in a fast-paced team environment.

DCI Benefits:

• Medical, Dental and Vision Insurance
• 401(k) with generous employer match
• Paid time off
• 10 Paid holidays
• Flexible spending account
• Optional Health savings account & Flexible spending account
• Life insurance
• Employee assistance program
• Parental leave
• Referral program
• Tuition reimbursement