Debt Recovery Assistant
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Description
The main focus of a Debt Recovery Assistant is to manage our domestic customers through the debt recovery journey.
This includes dealing with outcomes following a debt collection visit by our third-party partners.
There could be other elements of the debt recovery process that you would work on, such as updating our customer data, fixing any issues preventing debt collection, answering queries from our third parties, and supporting our customers who are behind with their energy bills.
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