Deputy Customer Operations Manager

This is a fantastic opportunity to help lead and motivate a team in ensuring our customers have the best experience possible, whilst providing excellent customer service.

You will be based on site during the event handling customer queries in person and via e-mail where requested.

The team is made up of a Customer Operations Manager, Customer Ops Responders and Accessibility Champions.

It is imperative that you can support the C/O Manager to direct your team efficiently whilst also dealing with…