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Desktop Analyst

Description

1st / 2nd Line Support Analyst We are looking for a 1st / 2nd Line Support Analyst to join a small IT support team within the financial services industry.

You will provide day-to-day technical support to users, resolving hardware, software and access issues.

Key

Responsibilities

Provide 1st and 2nd line IT support to end users Troubleshoot hardware, software and connectivity issues Manage user accounts, passwords and permissions Set up laptops, desktops and mobile devices Log and manage inciden…

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