Desktop Support

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Skills

help desk

Description

Job Description We are seeking an experienced and customer-focused IT Support Specialist to provide front-line technical support and assist with daily IT operations. The ideal candidate will have at least 2 years of experience in help desk or desktop support, strong troubleshooting abilities, and excellent customer service skills. This role involves supporting agency employees with hardware, software, account access, and technical issues while ensuring timely resolution and proper documentation…

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