Desktop Support Engineer L1
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Roles And
Responsibilities
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.
Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer instal…
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