Desktop Support
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Description
Job Description Note-Candidate needs to go Midland, TX for first 2 weeks for training, expanses will be reimbursed.
Job
responsibilities
Provide second-line investigation and diagnosis after Service Desk Resolve and close incidents and service requests as per procedures and allocated timelines Perform hardware repair and upgrades Escalate unresolved incidents and service requests within agreed timescales Log incident and service request details per help desk procedures Communicate with custome…
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