Desktop Support Specialist
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Install and configure desktops, laptops, mobile devices, peripherals, and related software. Perform break–fix support, desk-side assistance, IMACD activities, data migration, device refreshes, and other technical tasks. Execute onsite updates, configuration changes, and software installations. Provide hands-on technical assistance and support to end users. Identify potential issues that may affect end-user experience and take proactive measures to resolve or prevent them. Manage assigned ticket…
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