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Desktop Technician II

Description

Job Description Job Description Responsibilities: Provide onsite support for IT equipment including POS systems, desktops, printers, access points, and network devices Troubleshoot and resolve hardware, software, and network issues Perform installations, upgrades, and break/fix support Support copper and fiber cabling, including basic terminations Document all work, updates, and resolutions in ticketing systems Travel daily (route-based travel) Work with remote teams to resolve escalated techni…

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