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Digital Experience Lead

Description

Are you passionate about improving digital customer experiences and excited by the opportunities that AI and automation can bring?

We have an exciting opportunity for a Digital Experience Lead to join our Customer Experience & Digital team at RMG.

This is a hands-on role where you'll take ownership of the day-to-day performance and improvement of our digital customer journeys, including online chat, self-service, automated processes and AI-enabled solutions.

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