Digital Solutions & AI Manager (m/f/d)

At JTI we celebrate differences, and everyone truly belongs. **46,000 people from all over the world** are continuously building their unique success story with us. **83% of employees feel happy** working at JTI.

To make a difference with us, all you need to do is bring your **human best.**

What will your story be? Apply now!

**Learn more:**

**Digital Solutions \& AI Manager (m/f/d)**

Are you passionate about building reliable digital solutions and turning emerging technologies into practical business applications? We are looking for a Digital Solutions \& AI Manager to lead the technical delivery of our Swiss digital ecosystem. In this role, you will connect global platform capabilities with local business needs, taking ownership of system integrations, front\-end releases, data solutions, marketing automation and AI\-enabled initiatives.

**Position:**

As the Digital Solutions \& AI Manager (m/f/d) you will:

• * Own local system integrations: Design, deliver and maintain API\-based integrations between digital platforms and local partners.
• * Ensure platform reliability: Monitor integration points, maintain technical and compliance standards.
• * Deliver global front\-end upgrades locally: Lead the Swiss implementation of global releases across front\-end platforms, including impact assessment, local adaptation, testing, deployment and post\-release stabilization.
• * Support local business requirements: Ensure that global platform developments are introduced without disrupting Swiss market\-specific needs.
• * Drive marketing automation and data delivery: Manage database structures and SQL\-based activities supporting eCommerce operations, customer segmentation and reporting.
• * Manage technical partners: Support vendor and agency management on technical matters.
• * Lead the end\-to\-end delivery of AI initiatives: evaluate technologies and vendors, design solutions, and oversee the deployment, production integration and scaling of AI use cases across the digital ecosystem.
• * Drive the adoption of AI\-powered capabilities: enable digital and marketing teams to leverage automation, personalization and agentic AI solutions that enhance consumer experiences and improve operational efficiency.
• **Requirements:**
• * University degree in Computer Science, Software Engineering or a comparable field.
• * Proven experience in web development, digital solution delivery or a related area. Background in e\-commerce or regulated industries such as FMCG, pharmaceuticals would be highly beneficial.
• * Demonstrated experience delivering system integrations, platform enhancements and releases within a global or multi\-market organization.
• * Hands\-on experience with front\-end delivery, ideally using or a comparable headless or visual content management platform, in eCommerce context
• * Strong working knowledge of databases, SQL, and core eCommerce tooling, paired with practical experience managing and activating data within Customer Data Platforms (CDPs).
• * Practical understanding of API integration patterns and the ability to scope and build smaller local web applications from end to end.
• * Hands\-on experience with AI solutions.
• * Fluent in English; proficiency in German is a plus.
• **What to expect:**
• Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.
• Are you ready to join us? Build your success story at JTI. Apply now!
• **Next Steps:**
• After applying, if selected, please anticipate the following within 1\-3 weeks of the job posting closure: Phone screening with Talent Advisor \> Assessment tests \> Interviews \> Offer. Each step is eliminatory and may vary by role type.
• At JTI, we strive to create a diverse and inclusive work environment. As an equal\-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
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