Director, AI-Driven Platform & Service Innovation
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Ingram Micro is seeking a Director of Business Systems – Service Platforms & AI Enablement to steer the strategy, delivery, and modernization of critical platforms including Zendesk, Gainsight, and custom AI-enabled solutions.
The role partners with Support, Sales, and Operations to translate strategic goals into measurable improvements in user and business KPIs, driving platform reliability, cost efficiency, and scalable innovation.
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