Director, Assisted Channels Platform Strategy, Resiliency & Organizational Change Management

Application Deadline: 10/08/2026 Address: 33 Dundas Street West Job Family Group: Strategy & Change

About the role

This is a unique opportunity to shape the strategy, resiliency and employee experience of the assisted-channel platforms that enable Personal & Business Banking (P&BB) employees to serve customers.

Working across Business, Technology, Product, Operations and Risk teams, the Director will turn employee, customer and performance insights into clear priorities, roadmaps and sustained …