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Director, Business Systems – Service Platform & Automation

Description

It’s fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: Summary: The Director, Business Systems – Service Platforms & Automation is accountable for the strategy, delivery, and operational excellence of several mission-critical systems supporting Ingram Micro’s customer, back office and support operations.

This leader owns the full lifecycle of platforms including Zendesk, Gainsight, custom plugin‑ins, AI‑driven bots/automation, and legacy systems, ensuri…

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