Director, Customer Experience Strategy - (Hybrid)
Is this the right opportunity for you?
Explore more jobs, compare advertised salaries and see which skills employers want.
Explore careersSearch for a different role
More Customer Support jobs →Description
Resp &
Qualifications
PURPOSE: The Director, Customer Experience is accountable for customer satisfaction and for defining and executing the customer experience strategy across Blue Cross and Blue Shield Plans and the Association.
The role directs a team of Business Relationship Managers and Business Change Managers to strengthen partnerships, translate Plan needs into coordinated action, and ensure consistent, high-quality experiences across all touchpoints.
The Director also drives broad adop…
Get similar jobs in United States by email
We'll email you when new jobs similar to this one appear.
Similar jobs
Explore more Customer Support jobs in United States.
Finding similar jobs…
Adzuna