Director of Agency Operations & Delivery Excellence
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Description
ICF Next in Madrid, Spain, seeks an experienced Director of Agency Operations to lead operational excellence across our integrated delivery teams, including Events, Outreach and Production.
You will shape how we deliver complex client programmes, align people, processes and technology, and drive efficiency, governance and risk management.
You will partner with senior leaders to scale delivery, optimise resource use and explore AI and new technologies to improve performance, ensuring long-term J…
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