Director of Contact Center & Intake Operation
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Job Description Job Description We are a growing U.S.-based personal injury law firm seeking a results-driven Director of Contact Center & Intake Operations to lead our intake team, improve conversion performance, and streamline how prospective client inquiries move through the intake process.
This role is ideal for an experienced personal injury Intake Manager, Contact Center Manager, or Team Lead who is ready to take on greater leadership
responsibilities
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We're looking for someone who unders…
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