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Director, Operations Group Manager

Description

Description We’re seeking a future team member for the role of Director to lead our Payments Investigations team based in USA.

The role can be based in Lake Mary, FL or Pittsburgh, PA.

About the Role

The Head of North America Investigations leads regional investigations strategy and execution, overseeing complex, high-risk case management across the U.S. and Canada.

This leader will drive operational excellence, client experience, and risk control while accelerating data driven decisioning, AI…

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