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Dutch Customer Service Advisor

Description

Position: Dutch Customer Service Advisor Location: Benalmádena, Spain Model: 100% On-site Employment type: Full-time Duties and

Responsibilities

Assist eCommerce customers using multiple channels as assigned depending on the need (incoming telephone calls, chat, in the future emails and social media as well) Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits Use cheat sheets, guides and protocols provided during…

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