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Dynamics 365 Contact Centre Technical Consultant

Description

We are seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant / Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack.

The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre platforms, with experience integrating telephony, AI and omnichannel customer service capabilities.

Key

Responsibilities

Lead the technica…

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