Dynamics 365 & Intelligent Automation Manager

**Responsibilities**

**MS Dynamics (Finance \& HR) – Administration \& Development:**

* Administer, configure, and customize the Finance and HR modules within Dynamics 365

* Gather business process requirements from internal stakeholders; produce functional and technical concepts

* Continuously optimize existing solutions in collaboration with business units and external providers

* Own integrations with adjacent systems

**AI / Automation \& Process Improvement:**

* Identify opportunities for artificial intelligence (AI) and machine learning (ML) to drive process improvements, including predictive analytics, automation, and intelligent reporting

* Develop AI\-driven solutions: design and implement AI\-powered enhancements to existing systems and workflows, focusing on efficiency gains, automated report generation, anomaly detection, and forecasting

* Intelligent automation: collaborate on the development, integration, and deployment of intelligent automation tools and modules—both internal and vendor\-supplied—to unlock data insights and streamline processes

* Continuously look for ways to simplify, automate, and improve business processes through emerging technologies and innovations

**Power BI Reporting \& Data Analysis (Transition Tool):**

* Design, develop, and maintain Power BI dashboards and reports for Finance, HR, and other business areas, serving as a bridge toward a fully AI\-driven reporting infrastructure

* Perform data modeling, DAX scripting, and optimize data sources for performance to ensure reliable reporting in the short term

* Ensure data accuracy, relevance, and usability of reports, while work is underway on implementing AI\-based solutions

**Project Management \& External Vendor Coordination:**

* Setup and own end\-to\-end AI\-driven reporting projects planning, requirements management, execution, quality assurance

* Manage and coordinate external implementation partners

* Own Dynamics and Power BI projects end to end: planning, requirements management, execution, quality assurance

* Accountable for on\-time delivery, budget tracking, and stakeholder communication

* Drive change and risk management across active projects

**Advisory, Stakeholder Support \& 2nd/3rd\-Level Support:**

* Advise and support internal stakeholders on Dynamics and Power BI questions

* Run internal training sessions for power users and end users

* Diagnose and resolve complex technical and functional issues in Finance/HR contexts

* Document incidents and drive continuous improvement of support processes

* Maintain ongoing documentation of project progress and outcomes

**Cloud Backup Support:**

* Support the Cloud team with general cloud\-related administration, configuration, and operational tasks

* Collaborate with internal IT teams and external service providers to troubleshoot and resolve infrastructure and end\-user issues

* Support the continuous improvement, reliability, and security of cloud and local IT services

**Requirements**

* 3\-5 years of hands\-on experience with MS Dynamics 365 Finance \& HR and Power BI, including demonstrated project leadership (planning, requirements management, change control, risk assessment, schedule and budget ownership)

* Solid expertise in configuration, customization, and integration of Dynamics 365

* Practical experience identifying and implementing opportunities for AI/ML, intelligent automation, and process improvement

* Understanding of AI/ML concepts and their practical application to business processes, reporting, analytics, and automation

* Experience developing, integrating, or implementing AI\-driven solutions, automation tools, or data\-driven workflows

* Ability to assess and leverage both internally developed and vendor\-provided AI and automation solutions

* Proven Power BI skills: report development, data modelling, DAX, performance optimization

* Experience independently handling 2nd/3rd\-level support and complex troubleshooting

* Experience with cloud technologies and general IT operations

* Bachelor's degree or higher in Information Systems, Computer Science, Business Administration (IT focus), or equivalent qualification

* Excellent written and spoken German; fluent English

**Personal profile**

* Highly structured, analytical, and solution\-oriented mindset

* Strong communication skills, both with internal stakeholders and ext j4id10418647a j4it1040a j4iy26a