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EMEA Mid-Market CSM: Growth & Adoption Leader

Description

Ashby is looking for a Senior Customer Success Manager to own and expand relationships with a broad mix of mid-market customers across the EMEA region.

You will guide adoption, drive retention, and serve as the voice of the customer to influence product direction.

You will work closely with Sales, Product, Marketing and Operations to tailor training and leverage data workflows.

This role emphasizes teaching, clarity, and scalable customer success practices at Ashby.

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