Enterprise Customer Success Manager (ECSM)

About you You lead projects that cross teams and hold a date, without formal authority over most of the people doing the work.

You adjust to the room.

A service technician, a feed mill manager, a flock supervisor, a veterinarian, and a VP of Production need the same information delivered five different ways, and you can do all five in a week.

You are comfortable teaching.

Running a training session for a room of operations staff is a normal part of your week.

You understand your responsibility …