Experience Design Strategist (Architectural)

About the Role

Role Summary

The Experience Design Strategist will collaborate closely with studio leadership, architectural and interior designers, graphic designers and SME’s to co-author materials focused on exploring and identifying novel opportunities for our clients, their business, and their customers across a variety of project types. The design strategist conducts research, develops strategic narratives, proposes design direction, and writing for brands, organizations, or customer facing outlets.

KEY RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Work closely with design team and external clients to understand their needs and translate them into design solutions.

• Present and communicate design concepts effectively to clients.

• Conduct research to gather insights and inspiration for design projects.

• Provide feedback on details in every aspect of design to ensure optimal user experience.

• Work with the design team to continuously refine and improve design elements to create memorable experiences.

• Stay updated on market trends, consumer behavior, and emerging technologies relevant to experience design.

CANDIDATE SPECIFICATIONS

At our firm, we value individuals who embrace systems thinking, recognizing the interconnectedness of design elements and the broader context in which they operate. If you are passionate about pushing the boundaries of design, empowering others, and delivering exceptional results, we invite you to join our dynamic team and make your mark on the world of interior design.

To thrive in this role, you are an experienced design strategist who has been working in the interior design / architectural industry to help inform interior designers on design from the lens of the experience. You will work independently and with multi-disciplinary teams across Journey and present and work directly with clients. You have strong conceptual skills and use market research and data to inform your design strategy. You will also have:

• 3+ years of experience in a similar role

• Stellar presentation skills

• Strong documentation skills using MS PowerPoint and Adobe InDesign

• Experience with collaborative work platforms like Miro or Mural

• Experience working independently and with multi-disciplinary teams

• Experience self-managing deadlines and tasks

• Experience creating brands from scratch.

• Experience working with established brands in retail, hospitality, entertainment, education, or healthcare industries is a plus.

In the spirit of flexibility, please be aware that this position involves a hybrid work arrangement, incorporating both remote and in-person commitments at our studio location in NYC.

Work Authorisation: For this particular opportunity we are only able to consider applications from those with pre-existing work authorisation in the US.

If you have any questions about accessibility in applying for this position please highlight this in your cover letter.

We follow pay transparency, meaning we publish a salary range for each role. The salary range is the full earning potential during someone’s time in a role. Salary offers are made within this range and based on your experience and parity with the strength of our existing team/s.

Salary Pay Range

$90,000—$115,000 USD

About Journey

The Multidimensional Experience Agency

Journey is a global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture.

Our layered MDX approach crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces—fuelled by creative and technological innovation.

Born from a legacy of pioneering studios, Journey blends strategic thinking with deep creative expertise to deliver solutions across industries.

Journey’s MDX approach fuels growth and forges lasting value for audiences and partners, by creating cultural connections that resonate with impact.

Start your journey here