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Express and Courier Manager

Description

Freightserve recruitment are looking for a Courier Express Manager for a well-established Freight Forwarder based in the Heathrow area.

Daily Duties and

Responsibilities

- · Managerial responsibility for customer service delivery to Express and Courier department Client base · Management of Express / Courier Customer Service Teams, including staff development and resource planning · Managing up to 20 staff. · Follow up and resolve any negative feedback re operational issues / customer service c…

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