Field Operations Specialist

Job Description What you’re responsible for: Provide comprehensive end-user support across multiple Ontario locations, including on-site visits as needed.

Support users across Windows 11, iOS, Android, and macOS platforms in a Microsoft 365 environment.

Monitor the IT ticketing system, ensuring timely resolution and adherence to service-level agreements (SLAs).

Maintain and support both on-premise and cloud-based infrastructure, including Azure, Intune, and other Microsoft services.

Deploy, ima…