Field Service Operations - Technical DevOps Consultant, Sr. Associate

As a Field Service Operations - Technical DevOps Consultant, Sr. Associate you will support client service engagements focused on business application consulting, helping clients improve operational efficiency through software implementation, training, and ongoing support. As a Senior Associate you will analyze complex problems, manage assigned workstreams, build meaningful client relationships, and mentor junior team members while deepening your technical skills and business context within our Advisory practice. In this role at PwC, you will use a broad mix of tools, methods, and technologies to help clients navigate field service and operations modernization, interpret data for insights, and contribute to deliverables that support business applications across the full solution lifecycle.

Responsibilities

- Leading field service operations technology workstreams across assessment, implementation, and support activities

- Analyzing client operational needs and translating them into practical technology solutions for field service environments

- Managing assigned deliverables using DevOps methods, project planning tools, and release coordination practices

- Supporting technology integration across platforms such as SAP, Salesforce, Maximo, ESRI, SEW, and IFS

- Developing deployment plans, technical documentation, and issue tracking processes to support smooth solution adoption

- Interpreting data and operational feedback to inform recommendations that improve service delivery and resource planning

- Guiding junior team members through task review, problem solving, and day to day execution on client engagements

- Building client relationships by anticipating needs, addressing risks, and adapting to shifting priorities in complex environments

What You Must Have

- At least a Bachelor's degree

- At least 3 years of experience

What Sets You Apart

- Preference for a Master's or Masters of Business Administration degree

- Demonstrating field service technology implementation experience

- Utilizing DevOps tools, methods, and release practices

- Interpreting data to guide operational recommendations

- Applying critical thinking across complex client situations

- Mentoring junior team members through changing priorities