Field Service Technician

Position Description Title: Field Service Technician Department: Field Services Immediate Supervisor: Field Service Manager Status: Non-Exempt Hourly Position Purpose The Field Service Technician is responsible for maintenance and repairs on IPG products within the assigned location and to assure continuity of customer operations.

The employee will have ownership of all customer problems and/or incidents until the situation has been resolved to the customer’s satisfaction and/or in compliance w…