Field Services Engineer - 2nd Line

Role: Field Services Engineer (2nd Line) Reports to: Manager Hours: 37.5 hours – or dependent on customer – 7.5 hours a day Company Equipment: Laptop: Yes Mobile Device: Yes Vehicle: Yes Job Description: To act both as a specialist in specific product areas for customer systems and provide support for hardware and software maintenance calls and implementation requests within the required Service Level Agreement (SLA).

Providing both planned and unplanned backfill for Site Engineers, attending s…