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Field Workforce Management (WFM) Business Analyst

Skills

oraclesalesforceservicenowSalesforce

Description

Field workforce management WFM tool experience Hands on experience with field dispatch workforce management tools such as Salesforce Field Service, Oracle Field Service TOA, ClickSoftware, ServiceNow FSM, or IFSClevest specifically involving technician scheduling, routedispatch optimization, appointmentcapacity management, or geofenced job execution. Candidates WFM experience must be fieldmobile workforce, not contactcenteragent scheduling. Experience in environments where they had to investiga…

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