Front desk clerk, hotel

Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work setting Hospitality industry Hotel, motel, resort Tasks Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Bal…