Front Office Manager

Your main tasks : • Be Casa Monti’s ambassador to customers and partners, and have a thorough knowledge of our establishment's environment • You will supervise the team of receptionists, valets and baggage handlers and provide feedback on their performance. • In the absence of the reservations department, you will manage reservation requests • Check and follow up on all reservations • Build loyalty among existing customers and ensure the satisfaction of new customers • Monitor, handle and resol…