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Genesys Support Engineer

Description

Genesys Cloud Technical Business Systems Analyst Location: Hybrid / TorontoLanguage Requirement: Bilingual French and English Position Overview We are seeking an experienced Genesys Cloud Technical Business Systems Analyst with expertise in contact centre transformation, customer experience optimization, routing, queuing, IVR strategy, and contact centre modernization within large enterprise environments.

The successful candidate will have strong hands-on experience with Genesys Cloud and must …

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