German-Speaking L2 Tech Support Professional - Night Shift
Posted Oct 3, 2026 · 27h ago
- Salary
- PLN 120,000–PLN 180,000 / year
- Employment
- Part Time
- Category
- Software Development
- Language
- German
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More Software Development jobs →Description
What success looks like in this role: The Service Desk Level 2 (L2) Agent delivers advanced technical support for QSR technology environments, acting as a key escalation and resolution point for complex incidents and problems that cannot be resolved at Level 1.
This role combines deep technical expertise, root cause ownership , and strong customer communication , ensuring high system availability, minimal business impact, and continuous service improvement.
As a frontline ambassador of technolo…
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