Global Contact Centre Product Owner — Tooling & Automation

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Description

Perk is seeking a Contact Centre Product Owner to shape the future of our global customer care tooling.

Based in Madrid, you will lead a team of engineers and admins, owning Zendesk and related automation to empower 1,000 agents serving hundreds of thousands of customers.

You will drive a product mindset across Operations, partnering with Product, Engineering, Analytics, and Finance to deliver scalable, reliable solutions and a best-in-class agent experience.

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