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Global CS Projects Lead — Scale Onboarding & KPIs

Description

Docplanner Group is seeking a results‑oriented Project Manager to join the Customer Success, operations, and special projects function.

You’ll help scale new products and processes across CS, shaping workflows so local teams can operate consistently at global scale.

This role blends stakeholder management, analytics, and hands‑on execution: define plans, own outcomes, run cross‑functional initiatives, and drive onboarding success metrics while collaborating with product, Ops, and local partners…

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