Global CX Training & AI Quality Manager

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Description

Dandelion Payments is a global payments infrastructure company powering CX for its Xe, Ria Money Transfer, and Dandelion brands.

The Manager, CX Training & QAi will lead the design and delivery of training programs across multiple brands, driving real-time support through AI-powered QA tools and data-driven insights.

This role blends people development with AI-enabled quality assurance to improve customer interactions worldwide.

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