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Global Head of AI-Driven Aftersales

Description

Stark Future SL in Barcelona is building an AI-native aftersales organisation and seeks a leader to design and scale it.

You’ll own Service, Parts and Technical, guiding 20 people across Europe, North America and Australia with a focus on automation and predictive support.

The role blends product thinking with people leadership, requiring hands-on use of AI tools like Claude, data-driven decision making, and a commitment to consistent customer experiences across markets.

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