Group Product Manager, Customer Engagement & Experience
Posted Oct 4, 2026 · 16h ago
- Location
- Springfield, Illinois, United States
- Seniority
- Lead
- Occupation
- Product Manager
- Category
- Software Development
- Listing language
- English
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Ready to do the most impactful work of your career?
Athttps://www.coinbase.com/careers.
We're hiring a Group Product Manager to lead the Customer Engagement & Experience (CEE) product team within our EE organization, which defines and builds Coinbase's retail customer support experiences.
You'll own the full support ecosystem serving over 100 million customers worldwide, from AI-powered self-service and automation to the Concierge program for our highest-value customers, and the social support …
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