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Guest relation agent | season 2027 | Grand Hotel Timeo, a Belmond Hotel

Description

At Grand Hotel Timeo, a Belmond Hotel, we are looking for an empathetic, proactive Guest Relations Agent, who will dedicate themselves to customizing guest stays and anticipating their every need.

Primary

Responsibilities

Include Review daily arrival lists to identify VIPs, repeat guests, special celebrations, and specific guest preferences.

Contact guests prior to arrival to assist with pre-stay planning and tailored itinerary curation.

Welcome VIP guests personally, conducting in-room check-i…

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