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Guest Service Agent

Description

ACTIVITIES: The duties and

responsibilities

for the Guest Service Representative include, but are not limited to the following: Create a welcoming environment for our guests.

Register guests and assign rooms, accommodating special requests whenever possible.

Complete pre-registration and blocking of rooms for reservations/guest arrival.

Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.

Understand room status and room status tracking.

Kn…

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