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Guest Service Agent

Description

Location: 5225 Edison Lakes Pkwy, Mishawaka, IN 46545 Property: SpringHill Suites by Marriott Mishawaka-University Area

About the Role

Be the first point of contact for our guests.

Deliver warm, efficient, brand-standard service from arrival to departure at our SpringHill Suites by Marriott hotel.

Responsibilities

  • Perform check-ins and check-outs, manage reservations, and process payments accurately.
  • Assist with guest requests, directions, local information, and special needs.
  • Upsell room…

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