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Guest Service Agent Lead 3rd Shift

Description

Serve our guests in accordance with Resort Standards of Guest Services in a gracious and professional manner.

Take pride in all facets of service, quality, timeliness, appearance and cleanliness.

Show initiative and take immediate steps to correct any service shortfalls to ensure complete guest satisfaction, whether inside or outside your department.

Operations/Property Management Performs all duties at the Front Office as necessary.

Runs Front Office shifts.

Leads daily Front Office shift oper…

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