Guest Service Agent

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Your mission Guest Service Agent at REMS

Guide our guests using our communication tools (PMS and phone calls).

Welcome the guests to the properties and assist them during their stay (check-in).

Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc).

Acknowledge and advise on tourist attractions (food & beverage recommendations, transportation, cultural events, etc.).

Cover the reception of the guests in our office.

Communication with the Property…

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