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Guest Service Representative

Description

Provide a welcoming guest experience at an extended-stay hotel by handling check-ins, check-outs, phone inquiries and payments.

Maintain the front desk, set up and take down breakfast displays, resolve guest concerns, and cross-train in housekeeping and laundry.

Process guest check-ins and check-outs.

Answer phone calls and respond to guest inquiries.

Collect guest payments.

Maintain the front desk area.

Set up and take down breakfast displays.

Resolve guest issues and assist with housekeeping …

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