Guest Services Agent (Casual)

Role Summary Reporting to the Front Office Manager, the Guest Service Agent is responsible for operating the switchboard and bell services, greeting and welcoming all guests, and providing superior service for all arriving and in-house guests.

Key Accountabilities Provides customer service and handles administrative duties, such as the check-in and check-out of guests, handling guest concerns, assisting with arrivals and departures of groups and tours, luggage storage and assist with reservatio…