Head of Business Sales Performance and CVM
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As Head of Business Sales Performance & Customer Value Management, you will lead the commercial strategy for customer acquisition, margin growth and long-term retention across B2B channels, working closely with operational and commercial leaders to deliver sustainable results.
You will optimise the multi-channel SME and mid-market proposition, driving customer loyalty and Customer Value Management (CVM) strategies while supporting strategic sales and Third-Party Intermediary (TPI) teams.
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