Head of Customer Experience
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Description
As part of our growth, we are looking for our next Head of Customer Experience to lead our Customer Experience organization and shape the future of customer support delivery at Onepilot.
Reporting directly to Lucas, COO, you will lead a team of Customer Experience Managers (4 people) and play a key role in ensuring operational excellence across our customer portfolio.
You will sit at the crossroads of Operations, Sales, Product and AI, ensuring every customer receives an outstanding experience …
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