Head of Customer Support – Scale Mobile UX
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Ikigai Talent Group seeks a Head of Customer Support to lead and scale our customer support operations for mobile apps.
The role blends day-to-day ownership with close collaboration across Product and Engineering to turn user feedback into meaningful product improvements.
You will build and mentor a high-performing team, manage daily operations, and implement automation to handle growing volumes while maintaining quality, speed, and empathy in every interaction.
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