Head Receptionist - 180 House, Central London

The Role… At Soho House, as the Head Receptionist , you will lead the front desk team in delivering seamless, welcoming, and high-standard service to all hotel guests and members.

Acting as the first point of contact, you will ensure a smooth check-in and check-out experience, oversee guest queries, and maintain the day-to-day flow of reception operations.

You will be responsible for setting the tone of service excellence, training the team, and ensuring all procedures are carried out in line w…